recovering from a disconnected citrix session

when a user is disconnected from a citrix session, its difficult to connect back to the same session.

first set all other citrix servers "log on to this server" off.
and let the user login again. with some luck it will connecting to the right connection


if this doesnt work open the profile of the user and look for the xar file for excel file recovery

Drive:\Documents and Settings\user_name\Application Data\Microsoft\Excel